Privacy Policy

Privacy Policy

1.1 — Information We Collect

We collect only information necessary to provide appointment monitoring and reservation services. This includes:

• Full name
• Email address
• Location preferences (city, zip code, preferred DPS offices)
• Availability windows (days and times you are available for appointments)
• Account login credentials (stored securely using encryption)
• Payment information (processed securely through third-party payment providers; we do not store card numbers)

1.2 — How We Use Your Information

Your information is used exclusively to:

• Provide appointment monitoring and browsing services
• Attempt automated appointment reservations on your behalf (premium users only)
• Send notifications regarding appointment status
• Manage your account and preferences
• Process payments for premium services

1.3 — What We Do Not Do

1.4 — Government Non-Affiliation

1.5 — Data Security

We implement industry-standard security measures to protect your personal information, including encryption of sensitive data at rest and in transit. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

1.6 — Data Retention & Deletion

We retain your personal information only for as long as necessary to provide our services. You may request deletion of your account and all associated data at any time through the app settings or by contacting us directly. Upon deletion, your data will be permanently removed from our systems within 30 days.

1.7 — Third-Party Services

We may use third-party services for payment processing, analytics, and infrastructure. These providers are contractually bound to handle your data securely and only as necessary to perform services on our behalf.

1.8 — Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by email. Continued use of the service after changes constitutes acceptance of the updated policy.

Data Collection Disclosure

We collect only information necessary to provide appointment monitoring services.

2.1 — What We Collect and Why

• Name — to identify your account and personalize your experience
• Email address — for account communications and appointment notifications
• Location preferences — to search for appointments near your preferred areas
• Availability windows — to match you with appointments during times that work for you
• Account credentials — securely encrypted to maintain your account access
• Payment status — to manage premium subscription features (we do not store card numbers)

2.2 — Your Rights

You have the right to:

• Access all personal data we hold about you
• Correct inaccurate information at any time
• Request deletion of your account and all associated data
• Withdraw consent for data processing (which may limit service availability)
• Export your data in a commonly used format upon request